Privacy Policy

1. Our Commitment to Patient & Customer Privacy

At Wasib Dawakhana, we understand that health and wellness inquiries are deeply personal. We are committed to safeguarding your personal data, contact numbers, delivery addresses, and medical consultation histories with the highest standard of confidentiality.

2. Information We Collect

• Order Processing Data: Customer Full Name, Primary Contact Number, Delivery Address, City, and Selected Product/Package.
• Communication Records: WhatsApp or Phone Call consultation logs for dosage guidance and order verification.
• Technical Data: Anonymized browsing parameters and device analytics used strictly to optimize site performance and accessibility.

3. Absolute Prohibition of Third-Party Data Selling

We never sell, rent, lease, or distribute customer contact details or health interests to telemarketing companies, ad networks, or external commercial databases. Your details are used exclusively by Wasib Dawakhana for order fulfillment and authorized practitioner consultations.

4. Discreet Packaging Guarantee

To protect your privacy at home and during courier transit, all orders are shipped in unmarked, plain, tamper-evident security flyers. The exterior packaging contains only standard courier shipping labels without mentioning specific health conditions.

5. Data Retention & Deletion Rights

Customers may request the permanent deletion of their order history or contact information from our customer database at any time by contacting our support team via WhatsApp or official phone.